Outbound Sales Representative
Keywords Studios, Mexico

Keywords Studios is an international technical and creative services provider to the global video games industry and beyond. We help our customers imagine more for their IP's, bringing to life digital content that entertains, connects, challenges and educates people worldwide.

Established in 1998, we are a team of over 12,000 based across more than 70 facilities in 26 countries, strategically located in Asia, the Americas, Australia and Europe. We provide integrated art creation, marketing services, game development, testing, localization, audio, community management and player support in more than 50 languages and 16 games platforms to a client base of over 950 clients across the globe.

Role overview

As an Outbound Sales Representative, you will serve as an essential link between our product and clients. Your role is to provide exceptional service, support, and solutions tailored to our clients' needs. You will play a critical part in building and maintaining strong client relationships, increasing loyalty, and contributing to the growth of our product. Additionally, you will proactively reach out to potential clients to understand their requirements and assess the appropriate solutions to offer.

Requirements

What will be your daily duties? As an Outbound Sales Representative, you will:

• Reach out to existing and potential clients via Phone and Email.
• Understand customer’s needs and present solutions to address their challenges.
• Build and nurture relationships with key decision-makers.

• Provide VIP support to clients in a timely and effective manner, becoming a reference in product knowledge.
• Maintain accurate records of client interactions and progress using CRM software.
• Participate in internal meetings and training sessions to enhance skills and knowledge.
• Continuously seek ways to improve sales techniques and processes.

You'd be a great fit for this role if you have:

• Minimum 1 year of outbound sales experience
• Availability to work full-time, and on-site. (Not hybrid)
• Ability to deeply learn and understand the offered products and services.
• Demonstrated strong work ethic and attention to detail.
• Strong strategic thinking and negotiation skills.

• Proficiency with spreadsheet programs such as Excel.
• Experience using and updating CRMs

Nice-to-haves:

• Inbound sales experience
• SaaS experience

Job Rewards and Benefits