Sales Development Representative
Boldr, Mexico
Job Description
A LITTLE BIT ABOUT Boldr
- Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
- We are a global team, united by our desire to connect diverse people with common values for boldr impact.
- We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.
LET’S START WITH OUR VALUES
- Meaningful connections start with AUTHENTICITY
- We do our best work by being CURIOUS
- We grow by remaining DYNAMIC
- Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
- At the heart of great partnerships we’ll always find EMPATHY
WHAT IS YOUR ROLE
As a Sales Development Representative, you will play a crucial role in our company's growth and success by engaging with potential customers over the phone. Your primary responsibility will be to make outbound calls to individuals or businesses, promoting our products and/or collecting data on targeted organizations and individuals.
This role is focused on identifying and qualifying potential leads, initiating initial contact, and nurturing prospects to a point where they are ready to engage with the sales team. Your efforts directly contribute to the overall success of the sales organization.
WHY DO WE WANT YOU
We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.
WHAT WILL YOU DO
- Outbound Prospecting: Initiate outbound email and call campaigns to prospects from provided lists, databases, or leads, with the goal of generating interest and/or collecting relevant data on accounts and contacts.
- Product Knowledge: Demonstrate a comprehensive understanding of our products, services, and promotions. Effectively communicate the unique selling points and value propositions to potential customers.
- Data Entry and Reporting: Accurately record customer information, feedback, and sales data into the company's CRM or other designated systems. Generate regular reports on call performance and sales metrics.
- Adherence to Script and Guidelines: Follow predefined call scripts and adhere to company guidelines, ensuring consistency and compliance in all interactions.
- Target Achievement: Meet and exceed individual and team targets for call volume, sales, and other performance-related metrics.
- Quality Assurance: Maintain a high level of quality in all interactions, ensuring professional conduct, empathy, and a positive representation of the company's brand.
WHAT WE’LL LIKE ABOUT YOU
YOU ARE
- Curious and authentic, just like us! #beboldr
- An analytical and critical thinker, with an eye for even the most minute of details
- Passionate about client satisfaction
Requirements
YOU HAVE
- 1-2 Years of experience in sales and lead generation.
- Bachelor's degree in business, marketing, communication, or a related field (or equivalent experience).
- Experience with any CRM software and sales tools.
- Proficient on english.
- Strong communication skills, both written and verbal.
- Is a Plus to have experience explaining technical concepts related to software maintenance.
- Ability to engage prospects in meaningful conversations and build rapport.
- Persuasive and persistent, with a positive attitude and a strong work ethic.