Technical Inside Sales Representative / Representante Técnico de Ventas Internas
Genetec, Mexico

Genetec is seeking a highly motivated individual to act as a pre-sales champion to provide exceptional client service and to help the accounts of the assigned territory drive sales business development, pipeline and revenue. The successful candidate will bring passion, ambition, and an entrepreneurial spirit to the role.

We seek someone with a can-do attitude who takes ownership for the task at hand. The ideal candidate will possess a tenacity that will focus on getting the job done in a timely and effective manner every time.

The Technical Inside Sales Representative becomes a specialist in business trends, the market situation, challenges, opportunities, and product/solution positioning in line with the region’s focus to drive tailored plans that help us achieve mutual pipeline acceleration and revenue growth. The Technical Inside Sales Representative works collaboratively on an ongoing basis towards the goal of long-term account retention and maximized selling opportunities.

• Develop and maintain an extensive working knowledge of Genetec's software solutions, including ability to create small- to medium-sized system designs with their associated BOMs
• Define product and functional requirements with the objective of preparing quotes based on customer requirements
• Assist in the development of tailored sales tools and related presentations as needed to help account sales teams successfully position, sell, deploy and use Genetec solutions
• Conduct product demonstrations and presentations
• Ability to cold call identified clients either within the assigned territory’s accounts or mutual end-user customers
• Provide ad hoc consulting on Genetec’s products for cross and upsell opportunities
• Forecast, manage, and report on ongoing sales and pipeline activity
• Track effectiveness of programs and the associated ROI; monitor trends and then apply those learnings to improve future programs
• Work closely with suppliers and various departments for special pricing opportunities
• Communicating regularly with field reps
• Researching technical information on product requests
• Updating customer records and forecasting in the CRM for tracking

• Bachelor’s degree
• 2-3 years of B2B sales experience for a technology company
• Experience in the Electronic Security Industry (Video Surveillance, Access Control, LPR, etc.) in Latin America is an asset
• Excellent English and Spanish communication skills (Portuguese is an asset)
• Able to articulate clearly and effectively in person, over the phone and in writing
• Excellent oral and written presentation skills
• Excellent interpersonal and problem-solving skills
• Possesses strong troubleshooting skills
• Proficiency in Microsoft Word, Excel and PowerPoint (Microsoft Dynamics CRM is an asset)
• Ability to work with minimal directions and be able to translate broad directives into useful tactics and meaningful activities
• Ability to work cross functionally and build relationships with core stakeholders
• Organized, detailed and process oriented
• Acumen for understanding of complex technology systems

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Genetec está buscando una persona altamente motivada para actuar como el punto de contacto de preventa dedicado para ayudar a brindar un servicio al cliente excepcional y ayudar a las cuentas de territorio asignado a impulsar las ventas: desarrollo comercial e ingresos. Los candidatos seleccionados aportarán pasión, ambición y espíritu emprendedor al puesto y tendrán la capacidad de generar resultados.

Buscamos a alguien decidido a actuar y que se responsabilice de las tareas que tiene entre manos. El candidato ideal poseerá una tenacidad que se centrará en hacer el trabajo de manera oportuna y efectiva en todo momento.

El Representante Técnico de Ventas Internas se convierte en un especialista en las tendencias comerciales, la situación del mercado, los desafíos, las oportunidades y el posicionamiento de productos / soluciones en línea con las necesidades de la región asignada, para impulsar planes personalizados que nos ayuden a lograr una aceleración mutua de la cartera de proyectos y un crecimiento de los ingresos. El Representante Técnico de Ventas Internas trabaja en colaboración de manera continua hacia el objetivo de retención de cuentas a largo plazo y oportunidades de venta maximizadas.

• Desarrollar y mantener un amplio conocimiento práctico de las soluciones de software de Genetec, incluida la capacidad de crear diseños de sistemas de tamaño pequeño a mediano con sus listas de materiales asociadas
• Definir los requisitos funcionales y del producto, con el fin de preparar cotizaciones en función de los requisitos del cliente
• Ayudar en el desarrollo de herramienta

Job Rewards and Benefits