Medical Virtual Assistant (Bilingual Spanish - English)
Careers at VirtualStaffing.com, Mexico

A Medical Virtual Assistant is a specialized virtual assistant who focuses specifically on providing remote administrative and technical support to healthcare professionals.

You are expected to be skilled in using practice management software systems to efficiently handle medical administrative tasks. Medical Virtual Assistants help healthcare professionals streamline their administrative workload, improve efficiency, and focus more on patient care, even when they are not physically present at the medical facility

Responsibilities:

• Gather medical documents via phone calls or emails
• Collecting documents from clients like (police reports, hospital bills, etc.)
• Schedule patients appointments, conduct follow ups and confirm appointments.
• Get the client into treatment based on their reported injuries
• Review patient balances
• Contact doctors' offices to introduce our practice and obtain referrals
• Follow up with patient statements and bills
• Assist the medical biller in completing tasks, including writing appeal letters

Requirements

• Excellent English communication and interpersonal skills (oral and written).
• At least 2 years of experience in medical administration.
• Proficient in virtual office tools, and communication platforms
• Strong customer service and critical thinking skills
• Proficient with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook
• Understanding of HIPAA regulations and the importance of patient data confidentiality
• Strong problem-solving skills and ability to work with minimal supervision
• High school diploma or equivalent
• Willing to work in Pacific Time (PST) schedule (8:00 AM - 4:00 PM PST). This is during the graveyard shift in Manila Time
• With own Laptop or Desktop (8GB RAM, core 5 above) with an internet connection of at least 10mbps.

Benefits

Competitive Compensation: Earn a salary rate per hour of $6 for a full-time commitment of 40 hours per week based on your experience and skills. We believe in recognizing and valuing your contributions, ensuring you’re rewarded for your hard work.

Thriving Towards Retirement: Build a secure future with our retirement plan, ensuring you’re well-prepared to embark on your next chapter when the time comes.

Health Guardian: Your well-being is our top priority. Enjoy comprehensive health insurance coverage, providing you with peace of mind and access to top-notch medical care in your country*.

Supercharged Wi-Fi Connectivity: Stay connected and productive with a $25 monthly subsidy towards your home Wi-Fi. Power through your tasks with lightning speed and efficiency.

Unleash Your Wanderlust: Take advantage of our generous paid time off (PTO) and paid sick leave policies. Whether it’s exploring new destinations or taking a well-deserved break, we’ve got you covered, ensuring you can recharge and return refreshed.

Celebrate Your Success: Prepare for an unforgettable anniversary recognition program that celebrates your commitment and accomplishments. Experience the thrill of being acknowledged with special rewards and heartfelt gratitude for your dedication.

Ready to embark on this exciting journey? Apply now!

At Virtual Staffing Careers, we connect talented individuals with amazing work-from-home opportunities. We understand the demand for flexible remote work and have built strong relationships with top companies across the U.S. Our experienced team matches your unique skills and aspirations with Virtual Staffing Careers, we connect talented individuals with amazing work-from-home opportunities. We understand the demand for flexible remote work and have built strong relationships with top companies across the U.S. Our experienced team matches your unique skills and aspirations with the perfect remote positions. From entry-level to executive roles, we have a wide range of opportunities available.

Job Rewards and Benefits