UX Researcher Analyst-CDMX (Quantitative)

UX Researcher Analyst-CDMX (Quantitative)
DiDi Global, Mexico

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Feb 20, 2021
Last Date
Mar 20, 2021
Location(s)

Job Description

Didi Chuxing (DiDi) is the world’s leading mobile transportation and convenience platform. The company offers a full range of app-based transportation and life services for over 550 million users across Asia, Latin America, Australia, and Russia, including Taxi, Express, Premier, Luxe, Bus, Designated Driving, Enterprise Solutions, Bike Sharing, E-bike Sharing, Automobile Solutions, Food Delivery, and Payment. Tens of millions of drivers who find flexible work opportunities on the DiDi platform provide over 10 billion passenger trips a year. DiDi is committed to collaborating with policymakers, the taxi industry, the automobile industry, and communities to solve the world’s transportation, and environmental, and employment challenges with localized smart transportation innovations by leveraging its AI capabilities. By continuously improving user experience and creating social value, DiDi strives to build a safe, inclusive, and sustainable mobile transportation and convenience ecosystem for cities of the future.DiDi uses technology to improve mobility in our world. As such, we always look for people from every background who want to support our vision, through equal opportunity and nondiscriminatory, fair and impartial treatment, completely free of prejudice related to race, nationality, religion, gender, ethnicity, age, political affiliation, sexual preference, marital status, disabilities or family responsibilities.For more information, please visit: www.didiglobal.com/news
About the role:As part of Didi’s research team, you will be able to become the voice of the costumer in order to improve and build on all of the experiences that DiDi provides to their users. You will be responsible for gathering all the insight that will inform the creation of new product features, new product lines, improvements in the user experience, strategy definition, etc. You will be the face of DiDi doing User Experience Research with Drivers, Passengers, Restaurants, Foodies and all of the actors that interact with our platform.Your Responsabilities
  • Work alongside different stakeholders in our business in order to support research plans that guide and inform business decisions.
  • Support research team in research strategy including: goal definitions, methods selection, cohort selection amp; recruitment, research, insight gathering and communication.
  • Support the implementation of user-centered research using a variety of methodologies including: ethnographic interviews, ethnography, interviews, concept testing, benchmarking/competitive analysis, usability, persona/profile creation and other appropriate qualitative and quantitative research techniques.
  • Perform Data analysis from quantitative findings in order to create actionable insights and recommendations.
  • Continually monitor research, data and trends from secondary research sources (both internal and external) such as academic research and industry reports to inform and improve our research methods and methodology.
  • Contribute to the design systems and best practices to develop the area
  • Conduct research in various consumer environments.
  • Become the voice of the costumer in order to create empathy and transfer user stories to key stakeholders amp; business Areas.
The Successful Applicant
  • Bachelor’s degree in design, sociology,marketing, communication, economy, actuary, etc.
  • Strong background in quantitative research processes
  • Data analysis Software
  • Excel Preferred.
  • Strong communication skills: Storytelling
  • Some experience doing UXR for digital services
  • SPSS, R or any other data analysis software is a plus
Reconozco que previo a enviar esta solicitud, he leído y aceptado el Aviso de Privacidad para Candidatos el cual se encuentra disponible en https://mexico.didiglobal.com/aviso-de-privacidad-para-candidatos/

Job Specification

Job Rewards and Benefits

DiDi Global

Information Technology and Services - Cape Town, South Africa
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