Tech Support Specialist
Enroute, Mexico
Job Description
About Enroute:
We love technology, and we enjoy what we do. We are always looking for innovation. We have social awareness and try to improve it daily. We make things happen. You can trust us. Our Enrouters are always up for a challenge. We ask questions, and we love to learn.
We pride ourselves on having great benefits and compensations, a fantastic work environment, flexible schedules, policies that make a positive impact between the balance of work and life outside of it, and we are improving our social responsibility to our city. We not only care about who you are in the office but also who you are as an individual. We get involved, we like to know our people, we want every Enrouter to become part of a great community of highly driven, responsible, respectful, and above all, happy people. We want you to enjoy working with us.
Basic Qualifications:
- English Interview
- Criteria Test
Talents You Bring to the Team:
- Bring your enthusiasm, creativity, and professionalism every day.
- Show awareness and sensitivity to the needs/concerns of individuals from diverse cultures, backgrounds, and orientations.
- Ability to work towards goals on an individual and team level.
- Ability to prioritize and multi-task competing responsibilities.
- Exceptional attention to detail.
- Excellent written and verbal English communication skills.
- An understanding of the IT industry and job functions.
Requirements
Knowledge of:
Excel
IT support for computer equipment
Repair of computer equipment
Administration amp; inventories
Airtable Experience (desirable)
Activities:
- Maintain Computer Systems
- Complete System Installs and Upgrades
- Manage Network Security
- Oversee Data Storage and Retrieval Systems
- Creating e-mail accounts/backing up e-mail accounts
- Tech support for computer equipment, printers, tablets.
- Buying and manage licenses
- Equipment configuration/formatting/cleaning data
- Computer equipment purchase
- Shipment and reception of equipment at a national level
- Development and handling of inventories
Benefits
- Monetary compensation
- IMSS
- Insurance of major medical expenses
- Minor Medical Insurance (Ammsa)
- Life insurance
- Funeral Expenses Insurance (PreviMed)
- Holidays
- English Classes
- Certifications
- Educational agreements
- Desclub Membership
- Taquitos Rewards
- Amazon Gift Card in your Birthday