Company Overview
Produce Pay is revolutionizing the fresh produces supply chain by providing immediate liquidity to farmers who grow fresh fruits and vegetables. Produce Pay is disrupting an industry by providing a technology-driven solution to a critical on-farm need.
Produce Pay has created the first ever online financing and insights platform for fresh, perishable produces. The Los Angeles-based company has raised over $290MM+ to help the multi-billion dollar Agriculture industry and works with hundreds of growers, distributors, and receivers across the world.
At the intersection of Technology, Finance and Agriculture, Produce Pay's product is as fascinating as it is challenging. We are committed to building a better supply chain for fresh produce, one that places trust at the center of every transaction. We think that food is the essence of life, and that how we grow our food is linked to many of today's challenges (health, climate, water and more).
Description:
The Head of Account Management (AM) will lead ProducePay's growing customer service team. He or she will improve on the record of strong retention of ProducePay customers by solving problems for clients throughout their harvest period and ensuring a successful harvest season for all ProducePay customers.
Requirements
What you'll do:
- Develop and execute a compelling account management strategy that drives success for ProducePay and our customers over the long term
- Drive meaningful revenue growth and upsell opportunities across ProducePay existing customer base as we continue to scale rapidly
- Become a key customer partner and problem solver for clients, developing strategic relationships with the owners and operators of fresh produce farmsGrow, develop, and lead a team of world-class account managers in California and Mexico
- Working in a fast-paced, cross-functional environment that is different every day - fresh produces never sleeps!
- Delivering world-class results, while continuously challenging yourself and your team to be more ambitious
What excites us:
- 5+ years of experience managing and growing a team of top performing contributors in a financial or agricultural environment
- Historical track record of successfully leading and scaling top performing customer- and revenue- focused teams
- Strong people manager, coach, and mentor, who can guide the team in developing consultative account management
- Strong relationship skills, high EQ, and a long term, partnership-oriented mindset
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels
- Passion for ProducePay's mission of bringing fairness and transparency to growers of fresh produce
Benefits
- Competitive salary
- IMSS
- Law benefits
- Healthcare stipend of $120 USD for premium insurance after 6 months (contingent on performance)
- Great work environment
- Opportunity to take on more responsibility and grow career within a rapidly growing startup
- Weekends off