About the Company:
Single Digits, Inc. is a leading provider of intelligent managed networks, next generation Wi-Fi solutions, High-Speed Internet Access management and global support solutions.
At Single Digits, we provide end users with The Connected Life Experience a seamless, effortless and robust connectivity experience to increase revenue, improve customer/resident satisfaction and ultimately increase the value of their properties.
In 2020, we launched PlatformONE a world-class fully integrated wireless connectivity software platform to enhance customer opportunity and experience.
We currently serve over 5,700 customers globally across multiple industries including hospitality, student housing, multi-family, senior living, transportation, retail, federal and municipal government facilities.
About the Position:
Daily duties and responsibilities include: troubleshooting with property IT resources or conference attendees to resolve connection issues, documenting and tracking all troubleshooting completed within the ticketing system, and recognizing and resolving larger network issues.
Job Responsibilities:
Requirements
This position requires a highly-motivated individual willing to work as part of a team in an exciting, fast-paced environment. Providing excellent customer service and maintaining a high level of professionalism at all times is expected. A proven track record of punctual and consistent attendance must be provided. Flexibility in scheduling a must; evenings and weekends.