Description
Site Reliability Engineers (SREs) are developers who have a good knowledge of a wide range of skills, who are comfortable pitching in wherever needed to resolve incidents, ensure platform stability and architect solutions around deployment, monitoring, availability, security and testing, as well as speaking to and supporting customers where necessary.
A good SRE will be curious about all aspects of technology, and be an enthusiastic learner. They will enjoy challenges, and be open and transparent about the problems they face, and will enjoy helping colleagues resolve their own problems without judgement.
A good SRE is passionate about the platform, and takes every instance of downtime or bug that gets to production as a personal affront.
Requirements
Key technical skills
- Essential: Excellent spoken and written English and Spanish, PHP (good understanding of OO principles, unit testing, standards, design patterns), Javascript, SQL (MySQL, Postgres), Linux (Debian/Ubuntu), Git, good debug skills under pressure, ability to stay calm and productive in high pressure environment with changing priorities
- Desirable: Go, Terraform, Jenkins, Puppet, Docker, HTML/CSS
Other Responsibilities
- Identifying and resolving bugs, outages or other issues affecting the live service
- Reviewing all code as part of the team's peer review process
- Developing own skills, and the skills of the people around them
- Being aware of changing industry standards and new technologies and how they apply to Purple
- Constantly seeking out new knowledge
Role Competencies
- Excellent knowledge of listed programming language(s)
- Good knowledge of listed frameworks
- Excellent knowledge of data storage systems
- Good knowledge of cloud computing platforms
- Good knowledge of good design patterns and software architecture
- Good knowledge of automation
- Making technical and architectural decisions to resolve difficult problems
- Able to work in a disruptive environment with shifting priorities
- Excellent communication skills
- Experience talking to customers in front-line support role
Cultural Fit
- Make it happen - We own things and get them done whatever it takes.
- Playful and positive - Life’s too short to take things too seriously, we like to have fun while we’re working and we love positivity - and yes the glass is half full.
- We’re in it together - We all have our day jobs to do, our KPIs to hit and projects to complete but we’re always available to help for the greater good of the business.
- No bullsh*t, no politics - Seriously! We want to enjoy coming to work and that stuff doesn’t make it pleasant.
- Know your stuff, keep learning - We value people who have the knowledge and have a thirst for it, lots of it.
- No drama - Things don’t always go right as much as we try, having a hissy fit over it won’t help the situation and you won’t find that here.
With great data, comes great responsibility - Personal data is a big thing, particularly when you are the custodian of a lot of it, we take that very seriously.
Benefits
- Competitive base salary
- Strong compensation plan with escalators
- Focused induction, coaching and development program
- Strong vacation days, volunteer days
- Work From Home