We are looking for a Friendly and Caring Customer Experience (CX) Developer
The position requires something of a generalist, who is comfortable working in and learning a wide variety of technologies and codebases. You will be working on a lot of diverse, small (less than 8 hours) tasks for our clients. If you are a fast learner, care about people and like to have a new interesting problem to solve every day, this is the job for you!
The big picture of support work is to make our partners happy by being an effective consultant and developer who leaves clients feeling valued and cared-for both in their time of crisis or in regular course of business support. You’ll be a successful candidate if you have experience in agencies, you are self-motivated, have strong analytical skills, and you have the ability to learn quickly.
This is honestly a fairly unique position, as it requires three things in balance:
Day-to-day, you will work with a lot of different codebases and within a lot of different CMSs and technologies, such as Drupal, WordPress, ExpressionEngine, Craft, Shopify, BigCommerce, and Magento. This will include custom software running languages like JavaScript (React, Angular, Node and more), Go, PHP, Ruby, .NET, JAVA and others.
You will be primarily involved in taking on development work that can be done in less than a day and seeing it through to completion, including guiding it through code review, quality assurance, and eventually deployment. Your team will be of other developers, also located in the same office in Mexico City.
We pride ourselves on bringing in the brightest minds and building a collaborative and fun working environment.
Requirements
Day-to-day, you will work with a lot of different codebases and within a lot of different PHP CMSs, such as WordPress, ExpressionEngine, Craft CMS, Drupal, Shopify, BigCommerce, Magento, etc.
You will be primarily involved in resolving site outages and taking on development work that can be done in less than a day and seeing it through to completion, including guiding it through code review, quality assurance, and eventually deployment
Required Qualifications
The technical essentials of the role are that you have good experience with PHP and working in the Unix CLI, that you understand the basics of Object-Oriented Programming and GIT flow methodology, and that you know your way around Front EndsHTML, CSS, JavaScript, etc.
It's important that you're comfortable learning new things and teaching others, so you can help clients accomplish their goals and provide a reassuring presence. Some moments you'll need to do nerd talk, others you'll need to be able to provide a hug via email.