Onboarding Agent.
Gearlaunch , Mexico

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
Yes
Qualification
Bachelor's Degree
Total Vacancies
1 Job
Posted on
Sep 15, 2021
Last Date
Dec 15, 2021
Location(s)

Job Description

In this position, you will be helping our sellers to connect their domains with our platform system and provide assistance with the issue our sellers might encounter about their domains, such as:

  • DNS settings
  • Security issues
  • SSL certificates
  • Email forwarding

Requirements

  • DNS management
  • SSL Certificates
  • Basic SQL knowledge
  • Basic API knowledge
  • Customer service

The agent needs to handles:

  • Zendesk
  • Google Docs


Extra knowledge

  • JIRA
  • Slack
  • Postman
  • Basic Reblazed knowledge
  • Subdomains


  • Schedule:

Monday - Friday

  • Preferable schedule

6am - 2pm PST

Benefits

Gearlaunch is an ecommerce platform that it's in constant growing. Excellent working environment, the position we offer is a 100% remote training will be provided.

Job Specification

Gearlaunch

Information Technology and Services - Buenos Aires, Mexico