Job Description
Planned Parenthood is committed to creating a dynamic work environment that values diversity, equity, inclusion, respect, integrity, customer focus, and innovation. We are committed to creating a welcoming space for all people on our staff, in our health centers, and in our community. We do this by tending to the team, respecting and honoring all people, jumping in, trying and learning, caring for our business, and returning to our mission.Planned Parenthood of the Rocky Mountains, which includes Colorado, Southern Nevada, New Mexico, and Wyoming, has been helping individuals make informed decisions for over 100 years. Since 1916, we have been committed to delivering the highest quality reproductive health care, teaching comprehensive and developmentally appropriate sex education, and working diligently to protect an individual’s right to make their own decisions. Each year nearly 100,000 patients visit our 23 health centers throughout our region.
POSITION: Office Manager RESPONSIBLE TO: Clinical Research ManagerRANGE: $18.60-$21.60 per hour
SUMMARY: The Manager will establish and maintain a professional, supportive, and caring environment for staff, patients, and community members at PPRM’s Las Cruces location. The Manager will focus on creating a welcoming environment, ensuring excellent patient care, and maintaining efficient operations. Position is full-time, hourly and non-exempt.QUALIFICATIONS: Education• High school degree or equivalent.Experience and Skills• Bi-lingual in English and Spanish preferred.• At least 3 years of management experience strongly preferred.Knowledge, Skills, and Abilities• Achieve goals independently with a low level of supervision• Provide excellent customer service • Demonstrate and facilitate excellent communication • Proactively, collaboratively, and positively lead change• Cultivate a positive and inclusive culture• Employ critical thinking skills• Implement and improve processes• Maintain regulatory compliance• Demonstrate efficient time managementESSENTIAL FUNCTIONS:• Welcomes and supports patients receiving in-person and/or telehealth care at PPRM Las Cruces• Manages front desk operations, incoming deliveries, office supply management, and general office duties.• Track all asset and inventory functions, including equipment such as copy machines, phones, IT infrastructure, etc.• Ensures compliance with regards to city building/business requirements and regulatory and operational policies• Coordinates incident reporting• Assesses facility needs and coordinates cleanliness, maintenance, and improvements• Works to foster positive and productive communication and culture with and among staff, patients, and community members• Serve as on site point of contact for vendors, support IT functions, and coordinate routine building maintenance• Liaises with local law enforcement• Handles and tracks community complaints• Orders and receives supplies for health center• Prepares regular financial reports for submission to accounting• Intervenes and deescalates in upsetting situations• Maintains health center security system• Communicates regularly on successes, needs, obstacles, and recommendations.• Performs other duties as assigned.Participates in abortion services (participation can include referrals, information, education, counseling, performing, scheduling, etc.)COVID-19 Vaccine: PPRM is joining our partners in public health across our region and county, as well as many other Planned Parenthood affiliates, by requiring the COVID-19 vaccine for all staff.
Background Check Required
Planned Parenthood of the Rocky Mountains is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable
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