Business Intelligence Analyst-Rides
DiDi Global, Mexico

More Than a JourneyWe are DiDi, the world's biggest mobility technology platform. With over nine years in the market, we are the leader in app-based services for smart transportation, food delivery, and payment services. Making life better and easier for people every day, through cutting-edge technology and outstanding customer service for more than our 550 million users worldwide.With more than 60 million daily trips, data-driven thinking is part of our DNA. We harness the power of technology and are committed to smart transportation innovations by leveraging our AI capabilities that help build a safer, more inclusive, and sustainable mobile ecosystem for the cities of the future.For us, having the most exceptional talent is crucial to deliver the best experience to our customers and partners. When you join Didi, you become part of an open, inclusive, and diverse community of over 12,000 employees worldwide. All with a common goal, to become the leading Mobility platform on the planet.From day one you'll find a rich, collaborative, global culture where your responsibilities will have a direct impact on the company's strategy and growth. You will find support and trust to thrive in your career and life. Whether creating projects from scratch or continually improving our solutions, we like challenges that excite us and satisfy our curiosity. We work with intensity, at a fast pace, with respect, collaboration, and a true global partnership.
About the role
DiDi Rides Business Intelligence team is seeking for a data analytics Analyst to support the decision making, topic analysis, development of dashboards for the LATAM Ride business. This position will work closely with internal teams including Operations, Products, etc. Strong skills required in data analysis, fetching and communication. Working experience of SQL and Tableau is required.In this role, you'll be...

• Coordinating with other teams to measure the impact and efficiency of new features and business processes.
• Supporting a group of Senior analysts/Managers.
• Finding insights from data and provide recommendations and actions that will further drive business to success for different teams (Operations, Paid MKT, Customer Services, Strategy amp; Planning).
• Building and maintain detailed reporting models including core KPIs and growth funnels to assist city-level, regional, and expansion efforts.
• Working cross-functionally and globally with other teams across central operations, products, city teams, etc.

We're eager to be in touch because you...

• Degree in a quantitative discipline: engineering, economics, actuary, statistics, computer science, etc.
• 1-3 years of experience. At leats 1+ years working with data analytics / data mining or statistical methods application.
• Advance in SQL is strongly preferred. Nevertheless, advance level in other languages apply to (Python, R).
• Strong data visualization skills are a plus, such as Excel pivot tables, Tableau, etc.
• Familiar with data warehousing, machine learning is a plus.
• Ability to communicate findings clearly to both technical and non-technical audiences.
• Comfortable working in a geographically distributed and cross-functional, multicultural environment.
• Professional proficiency in Spanish and English.

You'll love working at DiDi because...We create customer value We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant and efficient.
We are data-driven We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
We believe in Win-win Collaboration Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
We believe in integrity Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
We believe in Diversity and Inclusion Diversity is one of our biggest strengths. Our differences are what make us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teamsAt DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.