Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.
Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. Charger Logistics is seeking a well-rounded individual able to work in a fast-paced environment to join our team at the company in Mexico as Application Access Support
Hybrid way of work - Shift availability: 8:00 am to 5:00 pm (alternate weekends)
Requirements
Primary contact to resolve Applications problems reported by phone, e-mail, or in personProvide support of Internal Applications and operating systems as well as other business applicationsProvide Application support and maintenance for all users Participate in projects to facilitate improvements to business processes and/or infrastructureResponsible for Portals assist with selection of new hardware, and evaluation of new softwareProvide support for mobile devices and other equipment used for data collection in production areasCo-ordinate with Technical team(s) for L2 and L3 issues and provide resolution to end users
Education:
- College diploma or university degree in computer science and a min. of 4-year equivalent working experience as a Application Support
- Managing EDI Access, Mobile and Web Applications, Portals.
Skills:
- 2-3 years recent Applications support experience in a networked computer environment
- Familiar with various computer hardware, web and mobil applicatons, Windows operating systems and O365
- Experience with Remote/Home office support challenges
- Strong time management skills, able to multitask and set priorities
- Strong communication and interpersonal skills, ability to work harmoniously with people at all levels within the organization and be customer-focused
- Fine attention to detail and quality of work
- Solid problem solving and root cause analysis skill
- Willing to occasionally travel to remote sites as required
- Flexibility to work in different shift and after hours
Benefits
We offer competitive pay package, savings fund, health benefits, food coupons, performance-based bonus, paid time-off, and Christmas bonus.