Sales Director (Mexico)
One Park Financial, Mexico
Job Description
KEY RESPONSIBILITIES
- Develop personnel - by providing coaching, One on One, follow-up, skill up sessions, roleplays, and real-time feedback sessions.
- Manage pipeline - Understanding the sale, getting involved in the details of the operation with consistent follow-up, and finding different ways to bring the deal home.
- Takeover calls- When needed, the manager needs to have the ability to close/2nd voice deals. Understanding of the sale and how to make situations work for both the merchant and the company.
- Goal-oriented individual with a high priority on daily, weekly/monthly results.
- Live and 1:1 coaching - weekly scheduled coaching sessions that add value to the team member and overall development.
- Motivate and Energize the team - Run team huddles, find different ways to motivate, and build excitement.
- Weekly 1:1's with sales personnel
- Implement Performance Improvement Plans
- Ensure all operations are carried on in an appropriate, cost-effective way
- Improve operational management systems, processes and best practices
- Help the organization’s processes remain legally compliant
- Formulate strategic and operational objectives
- Recruit, train and supervise staff
- Find ways to increase quality of customer service
Requirements
- 4 or more years of work experience as an Operations Manager or similar role
- Previous experience managing managers
- Knowledge of organizational effectiveness and operations management
- Familiarity with business and financial principles
- Excellent communication skills
- Leadership ability
- Outstanding organizational skills
- Degree in Business, Operations Management, or a related field
- Advanced English (Fully bilingual)
- Call Center experience
Benefits
- Competitive Salary
- Law benefits
- Private Medical Insurance
- Growth Opportunities